Terms of Service

Last updated: January 1, 2025

1. Introduction

Welcome to RetroStack ("Company", "we", "our", "us")!

These Terms of Service ("Terms", "Terms of Service") govern your use of our web, iOS, and Android application and website (together or individually "Service") operated by RetroStack.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our applications and web services.

Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). You acknowledge that you have read and understood Agreements, and agree to be bound by them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by contacting us so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.

2. About RetroStack

RetroStack is a modern, collaborative board application that allows teams to conduct retrospectives, brainstorming sessions, and collaborative planning through:

  • Creating and managing collaborative boards
  • Adding sticky notes and ideas
  • Voting on notes and suggestions
  • Real-time collaboration with team members
  • AI-powered sentiment analysis and insights
  • Sharing boards with team members and stakeholders
  • Cross-platform access (Web, iOS, Android, Desktop)

3. User Accounts and Authentication

Account Types:

Our Service supports multiple authentication methods:

  • Email and password registration
  • Google Sign-In
  • Apple Sign-In (iOS/macOS)
  • Anonymous usage (limited features)

Account Responsibility:

When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.

You are responsible for safeguarding the password that you use to access the Service and for all activities that occur under your account. You agree not to disclose your password to any third party.

Each board link is unique and you hold yourself responsible to share the link with intended users. You are responsible for managing access to your boards and ensuring only intended participants can access sensitive information.

4. Content and User-Generated Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, or other material ("Content") through:

  • Sticky notes and comments on boards
  • Board titles and descriptions
  • User profiles and display names
  • Exported board data

Content Responsibility:

You are responsible for Content that you post on or through Service, including its legality, reliability, and appropriateness.

You retain any and all of your rights to any Content you submit, post or display on or through Service and you are responsible for protecting those rights.

By posting Content to Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through Service.

5. Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

General Prohibitions:

  • In any way that violates any applicable national or international law or regulation
  • To transmit any advertising or promotional material, including spam
  • To impersonate Company, employees, other users, or any other person or entity
  • In any way that infringes upon the rights of others
  • To engage in conduct that restricts or inhibits anyone's use or enjoyment of Service

Technical Restrictions:

  • Use any robot, spider, or other automatic device to access Service
  • Introduce any viruses, trojan horses, worms, or other malicious material
  • Attempt to gain unauthorized access to any parts of Service
  • Attack Service via denial-of-service attacks
  • Use Service in any manner that could disable, overburden, or damage Service

6. Security and Rate Limiting

Security Measures:

We implement security measures to protect against abuse, including:

  • Rate limiting on board creation, note addition, and voting
  • Content validation to prevent spam and malicious content
  • User behavior analysis to detect suspicious activity
  • Device fingerprinting for security purposes

Usage Limits:

To ensure fair usage and protect against abuse, we may impose limits on:

  • Number of boards created per user per time period
  • Number of notes per board section
  • Number of votes per user per session
  • AI analysis requests per user per day

7. Data Export and Deletion

Data Export:

You have the right to export your board data at any time through our export functionality. Exported data includes board content, notes, and metadata in JSON format.

Data Deletion:

You may delete your boards and associated content at any time. Upon account deletion, we will remove your personal data in accordance with our Privacy Policy, subject to legal retention requirements.

8. AI-Powered Features

AI Analysis Services:

Our Service includes AI-powered features such as:

  • Sentiment analysis of board content
  • Automatic generation of action items
  • Meeting summaries and insights
  • Content suggestions and recommendations

AI Service Limitations:

You acknowledge that:

  • AI analysis results are generated automatically and may contain errors
  • AI features may not always be available due to technical limitations
  • We may limit AI usage per user to manage costs and ensure fair access
  • AI analysis may be processed by third-party services

AI Content Usage:

We do not use your Content to train AI models or for any purpose other than providing the requested analysis.

9. Third-Party Services and Integrations

Authentication Providers:

Our Service integrates with third-party authentication providers (Google, Apple). Your use of these services is subject to their respective terms of service and privacy policies.

Cloud Services:

We use Firebase and other Google Cloud services for data storage, authentication, and analytics. Your data is processed in accordance with Google's privacy policies and our Privacy Policy.

Third-Party Links:

Our Service may contain links to third-party websites or services. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third party websites or services.

10. Intellectual Property

Service Ownership:

Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of RetroStack and its licensors. Service is protected by copyright, trademark, and other laws.

User Content Rights:

We respect the intellectual property rights of others. Users retain ownership of their Content while granting us necessary licenses to operate the Service.

Trademark Usage:

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

11. Copyright Policy and DMCA

Copyright Respect:

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights of any person or entity.

DMCA Notice Requirements:

If you believe that copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email with the subject line: "Copyright Infringement" and include:

  • An electronic or physical signature of the person authorized to act on behalf of the owner
  • A description of the copyrighted work that you claim has been infringed
  • Identification of the URL or location where the infringing material is located
  • Your contact information (address, telephone number, and email address)
  • A statement that you have a good faith belief that the use is not authorized
  • A statement made under penalty of perjury that the information is accurate

12. Privacy and Data Protection

Privacy Policy:

Our Privacy Policy describes how we collect, use, and protect your information. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

Data Processing:

We process personal data in accordance with applicable data protection laws, including GDPR where applicable.

Analytics and Monitoring:

We may use third-party services to monitor and analyze the use of our Service for performance optimization and security purposes.

13. Disclaimers and Warranties

Service Availability:

THESE SERVICES ARE PROVIDED BY COMPANY ON AN "AS IS" AND "AS AVAILABLE" BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES.

Warranty Disclaimer:

NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES.

AI Feature Disclaimers:

WE SPECIFICALLY DISCLAIM ANY WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF AI-GENERATED CONTENT AND ANALYSIS. AI FEATURES ARE PROVIDED FOR CONVENIENCE AND SHOULD NOT BE RELIED UPON FOR CRITICAL DECISIONS.

14. Limitation of Liability

EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES.

EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE SERVICES (IF ANY), AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES.

15. Indemnification

You agree to defend, indemnify, and hold harmless RetroStack and its licensees and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

16. Termination

Termination by Company:

We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.

Termination by User:

If you wish to terminate your account, you may simply discontinue using Service or contact us to request account deletion.

Effect of Termination:

All provisions of Terms which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity and limitations of liability.

17. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Tennessee, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

18. Changes to Service and Terms

Service Changes:

We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice.

Terms Updates:

We may amend Terms at any time by posting the amended terms on this site. We will notify users of material changes by:

  • Posting the updated Terms on this page
  • Updating the "last updated" date
  • Sending email notifications for significant changes
  • Displaying notices in the application

Your continued use of the Service after changes constitutes acceptance of the new Terms.

19. Miscellaneous

Entire Agreement:

These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.

Severability:

If any provision of Terms is held by a court to be invalid, illegal or unenforceable, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

Waiver:

No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

20. Contact Information

If you have any questions about these Terms of Service, please contact us:

Acknowledgment

BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

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